|
This is the breakdown
of the different processes
CDRs
|
411-DA-YP
|
E-911
|
LNP
|
PSTN
|
softswitch |
connect
|
Customer
|
billing
|
listings
|
|
DIDs
|
Term/Orig
|
Asterisk |
wifi/dsl/T1
|
dial-tone
|
Customer Facing
Systems
| Customer
Care |
| Billing |
Training
|
Installation
& Provisioning
|
| Sales
& Marketing |
Listing
in 411/DA
and Yellow Pages
|
|
VAR Systems
Ordering
|
| Billing |
Training
|
Provisioning
|
Trouble Ticket
|
LOA / Paperwork
|
Systems Interface
|
| Processes in Place for ALL |
|
At the NOC
Softswitch,
Media
Gateway,
SIP Redirector
NAT transversal
Voicemail,
Session
Border Controller
circuits, IP
|
Back Office Systems
Listing
in 411/DA
and Yellow Pages
|
E-911
|
LNP, LIBD, CNAM
|
DIDs
(or phone
numbers)
|
| PSTN
Origination |
PSTN
Termination
|
SS7
|
800
service
|
| softswitch Training |
| Billing
system |
|
|
